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WHAT IS A DIRECT MERCHANT ACCOUNT?

A direct merchant account amounts to a special permission from credit card issuers that allows you to process credit cards as payment for your merchandise or services. Credit card issuers have certain requirements and standards for every merchant who accepts credit cards as payment for sales of their products or services. To get a merchant account, you must meet those requirements.

The process begins with finding an agent - a liaison between you and the credit card processor. They will take an application from you and submit it to a credit card processor. Your personal credit history, business record, type of merchandise or service, expected volume of business and the typical charge backs for your business will be examined carefully. You may have send them photos of your office and building. A merchant account is thereafter issued or denied. Some agents charge an application fee and set up fee. Others charge only a set up fee. 

After you get a merchant account your business will be authorized to accept MasterCard and Visa. American Express and Discover are usually included free, but you have to ask the agent to add them to your merchant account. You can always go to the American Express or Discover websites and set this up yourself for a minimal monthly charge. You can also add approval services that allow you to process checks on line. In addition, you will pay the processor a monthly statement fee for the merchant account, a percentage of each sale and/or a per transaction fee for each sale.

When you make a sale, you will give the credit card processor the card info and they will approve or deny each sale based upon info supplied by the credit card issuers. You can submit this info via the web, by telephone, by swiping the card into a terminal or by using software. The processor has a different fee structure for each of these methods. Check the list below for the typical associated costs.

If you already have a merchant account for your brick and mortar store, contact your bank or processor to see if you can add Internet sales or MOTO- (mail order/telephone order) to your account. We can configure your shopping cart to work with any existing merchant account or gateway set up.

If you do not have a Merchant Account or do not wish to pay the associated monthly fees, you can set up your own or we can set up a Virtual Merchant Account or Instant Merchant Account for you with a third party credit card processor. These companies take the credit card info you input and send it to a processor who in turn submits it to the credit card issuers. For a per item fee, they act as a middle man for you. In essence, providing you with access to their merchant account so that you do not need to have one of your own. Third party processors may or may not charge you a monthly fee with per transaction and most of them claim to hold a percentage of the sales in reserve to cover charge backs.

Below are typical charges for a direct merchant account:

Adapted from a chart at Charge.com

Application Fees (Non-Refundable) $75-$350
Application Fees for Checks by Web, Phone, Fax $300
Shopping Cart $300+
Programming Charge $50-$95
American Express Draft Capture Setup Fee $25-$50
American Express Processing fee (small/home-based business) $5 per month

Gateway setup fee

$199
Internet / Mail / Phone Order Transaction Fee 35-50c/ per  transaction
Internet / Mail / Phone Order Discount Rate 2.95%
Lease Options - varied: Limited, Non-Transferable or Lease to Own with Buy-Out Option; transferable to Others
MasterCard interchange rate for Internet merchants  1.85% plus 10c 
Monthly fee for not meeting your minimums $25.00
Real-Time with Virtual Terminal Purchase $495-$995
Real-Time with Virtual Terminal Lease $29-$49 per month
48 month lease
Real-Time with Virtual Terminal Gateway Fee $15-$150 per month
Retail Discount Rate 1.95%
Retail Transaction Fee 25-35c/ per transaction
Software Purchase $695-$1095
Software Lease $39-$59 per month
48 month lease
Statement Fee $12-$20 per month
Terminal Purchase $695-$1095
Terminal Lease $39-$59 per month
48 month lease
Terminal with Integrated Printer Purchase $895-$1195
Terminal with Integrated Printer Lease $45-$65 per month
48 month lease
Shipping and Handling Charge for terminal equipment $20-$35
Visa's interchange rate 1.80% plus 10 c
You can reduce these charges by asking for a Telecharge account. If you anticipate sales of $100 per month or less, tell the agent you are a low volume account. You will process sales via your secure cart and phone in the credit card information. You will also pay a monthly statement fee ($10-$20) and a varying amount (35-75c per transaction) plus 2.25% - 2.95% per transaction. Some have a monthly minimum, others do not. NOTE: All merchant accounts require a business checking/savings account. There will be additional fees for the set up and maintenance of that account as well.
TYPE OF BUSINESSES THAT CAN BE APPROVED FOR A  MERCHANT ACCOUNT
  • Mail order

  • Phone order

  • Home based

  • On line business

  • Professionals

  • Restaurants

  • Retail business

  • Service business

THINGS YOU CANNOT SELL ONLINE

  • Drugs, illegal or controlled substances

  • Firearms

  • Fireworks or pyrotechnic devices or supplies 

  • Live animals 

  • Hazardous materials, combustibles, corrosives 

  • Gambling transactions 

Click here for more information about Merchant Accounts and an article with info to help you avoid being cheated by a false Merchant account provider.

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